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PubWorks software for public works


Tina Clark customer support manager

Tina Clark, Customer Support Manager

Tina manages PubWorks support processes and staff, as well as provides frontline support for PubWorks' customers.  She brings a mixer of customer support, training, water/wastewater services & GIS experience to the table.

If you have any questions in these areas please contact her directly: or 888.920.0380 ext. 702

When Tina is not supporting our customers or support staff, since she mans our Central Missouri office from the Lake of the Ozarks you will probably find her on the water.

Bob Guion Sales Director

Bob Guion, Director of Sales         

Bob holds a BA from the University of North Texas.  A 35-year veteran of the software industry, spent primarily in Sales and Sales Management, Bob brings a great set of highly refined customer service skills to our company and your agency.

If you are interested in learning more about PubWorks contact him directly: or 888.920.0380 ext. 701

When not working on PubWorks, you can find Bob out snowmobiling and ice fishing.

Peter Anzalone PubWorks President

Peter Anzalone, President         

Pete started PubWorks way back in 1997 and he's dedicated himself to the success of our users - present and future - by providing a software suite that makes data capture and information creation easy and effective for Public Works.

Feel free to contact him directly: or 888.920.0380 ext. 700

When not working on PubWorks, Pete likes to ski, run and even ride a bike particularly if it's with his family or in the backcountry.

Ellen Winter Director of Marketing

Ellen Winter, Director of Marketing

Ellen is in-charge of PubWorks marketing and promotion.  She sends most of the informative emails, coordinates our webinars, keeps the website in top shape, plans the PubWorks appearances throughout the U.S. and organizes our Users' Conferences.

If you have any questions for her, contact her directly: or 888.920.0380 ext. 703.

When she's not out promoting PubWorks, she's chasing her girls around, out playing hockey for the Aspen Mother Puckers, or snowboarding with her husband Jeff.

PubWorks Corporate Office        

PO Box 6502
Snowmass Village, CO 81615
Phone: 888.920.0380 ext. 700
Fax: 760.280.6660 - Fax

PubWorks Support:
888.920.0380 ext. 2


Tyler Newton Customer Service Technician

Tyler Newton, Customer Support Technician

Tyler splits his time at PubWorks between the Help Desk and Training/Installing onsite with clients.  He works to compile and convert customers legacy systems and import that information into PubWorks.

Tyler also helps clients with on-site training.  If you have any questions about training materials contact him directly: or 888.920.0380 ext. 708

When not helping clients he can be found in the Colorado back-country where he enjoys skiing and cycling.

Jerry Ketoff Regional Sales Manager

Jerry Ketoff, Regional Sales Manager

Jerry has 11+ years of local government software sales experience. He works hard to understand his prospective clients' needs and objectives in order to recommend the best software solution. Jerry believes that the end result of a diligent up-front understanding is a long-term and winning partnership.

If you are interested in learning more about the PubWorks Suite, please contact Jerry directly: or 888.920.0380 ext. 707

When not working on PubWorks, Jerry enjoys spending time with his 5 children, and girlfriend. He is a 2nd degree Black Belt who loves his faith, and all things related to sushi, espresso and the Green Bay Packers.

Mike Dibble Director of Development

Mike Dibble, Director of Development

Mike is our highly skilled and experienced Software Developer and Project Manager with 34 years of experience creating systems that exceed client expectations – both functionally and technically.

If you have any programming, system requirements or implementation questions, contact Mike directly: or 888.920.0380 ext. 705

Angeles Torres Sales and marketing logistics

Angeles Torres, Sales and Marketing Logistics

Angeles is in-charge of PubWorks sales and marketing logistics.  She works behind the scenes to make PubWorks tick.  Angeles supports everyone on staff to help everything from a tradeshow stop to an implementation go as smoothly as possible.

If you have any questions for her, contact her directly: or 888.920.0380.

Angeles loves to spend her free time finding adventures with her husband and son.  She also loves to cook and travel.

Bill Jackson Customer Support Technician

Bill Jackson, Customer Support Technician

Bill is the most gregarious of our Support Technicians.  Bill’s background includes CIS & GIS and comprehensive hard/software support experience.  Bill provides Onsite and Web Training and loves to work with clients exercising all levels of computer experience.

Feel free to contact Bill directly: or 888.920.0380 ext. 704

When not manning the Help Desk, Bill can be found in the mountains of Colorado fishing, hunting or flying radio aircraft.

Ed Mitchell Regional Sales Manager

Ed Mitchell, Account Executive

Ed has worked with PubWorks since 2006 performing a variety of roles including sales, installation/training and customer support.

Ed spends a large portion of his time doing data conversions for new customers and then going onsite to install and train.  Ed is also responsible for new sales in the Northeast and in-house sales nationwide.

Don’t hesitate to contact Ed if he can help you: or 888.920.0380 ext. 706

Ed is an accomplished chef and he enjoys traveling to Italy where he previously lived.

Bill Walker Customer Support

Bill Walker, Customer Service and Development

Bill is the newest member of the PubWorks team. Bill’s background includes 27 years working for a County Public Works Department as a programmer, database administrator, and IT manager. Bill’s new duties include development and customer support.

Contact Bill Walker directly: or 888.920.0380

Bill’s favorite pastime is flying his paraglider around the skies of central Oregon, and elsewhere.