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Customer Reviews

“PubWorks is everything I needed and more. PubWorks worked with me to find out just what I needed.  They were able to transfer all my data from our old MSDS program to PubWorks easily. Support is excellent, literally a phone call away. I couldn’t be happier, I am still finding things I can do with the software that will make our cost tracking a piece of cake; so many options and ways to do things.“

Candy Kenner
Musselshell County, MT

“PubWorks has been a lifesaver for me. When I started my job at Stillwater County we were in the middle of a big flood FEMA event.  Our guys had been doing emergency repair work on a lot of county roads. If not for the ease of data entry and the support from PubWorks I don’t know what I would have done.  My FEMA liaison was extremely impressed by the reports that are generated at the push of a button.“

Cathy Nelson
Stillwater County, MT

“In 2011 we didn’t have PubWorks and dealing with FEMA was a nightmare. Once we started using PubWorks it became easier to satisfy FEMA requirements with the records we were able to provide. FEMA was happy to use the documentation and reporting that we produced.“

John Anderson
Fergus County, MT

“We selected PubWorks because it is easy to use, they understand our business needs, and PubWorks is cost effective.”

Jolinda Stapleton
GIS Coordinator
Roseville, MN

“Working with PubWorks during the design and implementation stages of the PubWorks project has been great.  They have an extremely qualified team of professionals who not only understand the details of precinct operations, but also how to support the software they sell.“

Joey Trungale IT Administrator
DeWitt County

“Your company and staff are an asset to me and Washakie County as a whole.  We rely heavily on your program for hours tracking, budget projections and equipment maintenance.  Your program is definitely worth its value to us in Washakie County.  I look forward to the future with you and PUBWORKS.“

Randy Chenoweth
Washakie County Road & Bridge
Washakie County, WY

“The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use.   Your support staff has provided outstanding service and are always available when needed.“

Douglas P. Baker
Administration/Fiscal Manager, Public Works Dept.
Beaufort County, SC

“Just want to let you know that your support department is awesome and they are always here when I need them.  Within minutes from my email I am getting a phone call to help me out with my problems.   I totally love this program.  Thanks for making my life and job easier!”

Pamela Harris
Taylor County Board of Commissioners
Taylor County, GA

“Our work crew manager tells us what the project is for the day. Our workers only have to tell us where they were, what equipment they are in, and what they are doing. We made it real simple for them.“

Colleen Robbins
Office Coordinator Highway Dept.
Bannock County, ID

Addressed to Ed Mitchell within PubWorks Support: “As you know we had a Bridge State Audit which required the detail report for bridge work in PubWorks.  We got a huge compliment being the only county so far out of a dozen or so that had specific detail (TASKS) for individual bridges (LOCATION FEATURE).  I told them that was credited to PUBWORKS to enable us to track the extra detail. Thanks for all you do.“

Charlene Berrus
Lewis County Highway Dept.
Lewis County, NY

“At the end of each day, the crew foreman gives us a job report for his entire crew: what they did, equipment used, materials used, anything like that. So we enter it by the whole crew, not separated by employee… It’s faster that way.”

Lauren Coley
Street Department
City of Mountain Home, AR

“PubWorks is easy to learn, easy to use and the reports are wonderful.  Our commissioners are much happier with our reporting ability.”

Sally Bailer
Ouray County, CO

“PubWorks is one of the greatest tools we purchased for Road & Bridge.  Because of our cost accounting capabilities in PubWorks, we are able to pinpoint and keep better track of our actual costs.”

Patrick Sullivan
R&B Supervisor
Rio Grande County, CO

"PubWorks allows us to be completely transparent and accountable to the taxpayers of Edgar County, because we can justify, demonstrate and illustrate everything we’re doing, where we’re going and how the dollars are being spent."

Shannon Quinn
MIS/GIS Specialist
Edgar County, IL

"PubWorks’ MapViewer has streamlined our daily operations.  With map-based job assignments, crews are cutting time and fuel costs by logistically organizing their daily tasks... amazing!"

Adrianne Bell
Public Works Department
Miami Township, OH

"Now we are creating histories for when calls come in, and when work orders are fulfilled. This helps us keep track of our employees, as well as flagging frequent problems at the same address. It also helps us with tracking reports, so we can say what it costs to do snow removal, or patch repair, or a particular project such as a bridge replacement."

Scott Bressler
Operations Deputy for the Engineer’s Office
Butler County, OH

"The old 'run to failure' program is no longer the way to go with water.  The money, time and risk that can be saved by expanding the use of PubWorks to include water / wastewater distribution is significant.  And, let’s face it; the average age of the water department managers is increasing every year.  If the collective information on the systems retires with the leader the department will have to play catch up. It starts with a data conversion, and we can get anyone up and running with water."

Tina Clark
Customer Support Manager,

"Our training session with Tyler was very informative.  He was very helpful considering each point we needed clarification and/or updated education on.  Tina has also been extremely helpful with getting our MapViewer up and running after a change of servers.  Her success is much appreciated."

Marsha Hockensmith
Public Works Department
Platte County, MO

"I would like to thank Bill Jackson for his excellent customer service.  He made the PubWorks update go smoothly and painlessly for a computer newbie.  He also took the time to help me with some computer questions I had that were not related to PubWorks.  He is very computer savvy and he also has a great sense of humor."

Sue Steele
Road and Bridge
Yuma County, CO

"The customer support is great, you can get their help by simply visiting the support feature on the PubWorks desktop, you get a call within an hour and it's someone there to help you.  The training was a huge benefit, both to help employees use PubWorks and for computer-illiterate employees in general.  Now I get emails from guys who I never got emails from before. Now they know how to use Outlook."

Adam Boeche
Public Works Director
Village of Mundelein, IL

"PubWorks has allowed our office to progress leaps and bounds already.  We are currently in the middle of inventorying all roadway culverts in Edgar County with the aid of the Asset Data Collector. Keep up the good work, and thank you for providing such a quality product."

Shannon Quinn
MIS/GIS Specialist
Edgar County, IL

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