 |
Call
Tracking |
|
|
GIS Integrated |
|
|
Web and Email
Enabled |
|
|
Assignment by Employee and Department |
|
|
Resident
Tracking |
|
|
Call
Prioritization and Action Scheduling |
|
|
Document
and Picture Attachments |
|
|
Remote
Synchronization |
|
|
Performance Analysis |
|
|
Date-stamped Contact Notes |
|
|
Detailed
Call Description of Unlimited Size |
|
|
Cost and
Statistical Analysis Reporting |
|
|
User-Defined Preferences |
|
|
Status
and Statistical Summaries |
|
|
Cost
Analysis, Summary & Detail |
|
|
|
Real
People Solving Real Problems
“Now we are creating
histories for when calls come in, and when
work orders are fulfilled. This helps us
keep track of our employees, as well as
flagging frequent problems at
the same address. It also helps us with tracking
reports, so we can say what it costs to do
snow removal, or patch repair, or a
particular project such as a bridge
replacement,”
Scott Bressler, Operations Deputy for
the Butler County Engineer’s Office, Ohio.
|
 |
